About the seeds
What is the difference between regular seeds and feminized seeds ?
Regular seeds can produce feminine plants as well as male plants. They are most indicated if you are interested in using male plants to produce seeds in your own breeding projects. If the growing conditions are adequate, the percentage of feminine plants is normally superior to the one of male plants. This is especially true for the most tropical sativa varieties, where the percentages of feminine plants usually go beyond 70-80%.
On the other hand, feminized seeds produce only feminine plants (the percentage being over 95-98%). They are most indicated for growing without seeds where the priority is to maximize the number of feminine plants since the very beginning, or to avoid any problem of undesired pollination from male plants.
What is a pure strain ?
A pure strain is a native variety coming from a very concrete geographical area. Thus, they show some of their own typical and stable characteristics after many generations of being adapted into these concrete climate conditions. This makes the pure variety to be unique and distinguishable from the rest of the varieties.
Pure strains can be wild-grown or they can be the fruit of centenary domestication relationships with the human being. In any case, these pure varieties have an incalculable genetic value for their preservation. In fact, they are unfortunately rapidly disappearing but they are the basis for the development of all commercial existing varieties.
They are mostly indicated to hybridize because the features of the pure varieties are more homozygotic and stable, so that the hybrids produced have a more predictable behavior.
What is a hybrid ?
A hybrid is a crossing of two or more pure varieties, whether stabilized or not. Several varieties are crossed in order to obtain a more vigorous hybrid than the original genetics, trying to combine the best characteristics of each pure variety and reducing to a minimum the negative characteristics of each one.
This is the reason why the hybrids are more productive, powerful, adaptable and easy to grow than the pure varieties from which they are developed. However, their genotype is more unstable when crossing seeds in breeding projects.
What is a semi-stabilized hybrid ?
It is a hybrid where the stabilization breeding is still in a development stage. Therefore, some variability could still be found regarding the typical characteristics of the strain.
What is a stabilized hybrid ?
This hybrid is the result of crossing other pure varieties or stabilized varieties. It offers whole stable and recognizable characteristics that, generation by generation, make it almost behave as a pure native variety.
What is a limited edition ?
Limited editions are exclusive varieties that are offered for a limited period of time and normally they are sold in reduced stock.
If you are really interested in any limited edition, we recommend you to buy it as soon as possible because we cannot guarantee these varieties will be available in the future.
About the order
What are the possible payment methods ?
You can pay your order on our website through:
1.Credit/debit card, only with 3D Secure enabled (Visa and Mastercard)
2.Bank transfer (outside the EU +15 €)
3.WISE
We DO NOT accept as payment:
1.Check
2.MoneyGram or similar
3.Cryptocurrencies
4.Cash by registered letter
5.Cash on delivery
What should I do if my credit/debit cards payments are declined ?
Please be informed that we only accept credit/debit card from Visa and Mastercard with 3D Secure enabled only. Kindly make sure your card is 3D Secure enabled before you place your order at our website.
In case your card payment was declined, your card may have an international block applied for international online purchase. Kindly, contact your bank and ask them to remove the aforementioned international block. Once this has been removed, you can try to place your order again.
Our card processor only accept card payment from cardholders whose credit/debit card is issued in European Union, Switzerland and United Kingdom. For customer from other countries, kindly choose bank transfer or WISE as your payment method.
In case the card transaction was declined and your card was charged, your bank will automatically cancel the transaction and refund your payment within a maximum of 30 days, most of the time it takes less time but it depends on your bank. Please contact us through email: info@aceseeds.org if you have any doubts.
Why my order is cancelled ?
If you have chosen bank transfer or WISE, kindly make your payment as soon as possible. We cannot hold the stocks of your order more than 5 calendar days from the date of your order.
If we didn´t receive your payment or any email confirmation from you saying that you have made the payment, then your order will be cancel AUTOMATICALLY after 5 calendar days without any further notice.
What are the shipping options available ?
All orders are shipped with a tracking number.
Customers in Spain, Andorra, and Portugal can choose Correos Premium Parcel, while customers in other countries can choose Correos Internacional Standard Parcel. If your order reaches or exceeds 125€, shipping is free.
What are the shipping costs ?
For orders from Spain, Andorra and Portugal under 125€, shipping costs are 10€ for shipments sent via Correos Premium Parcel.
For international orders under 125€, shipping costs range from 10€, 15€ and 30€ depending on the destination country, and are shipped via Correos Paquete Internacional Standard.
The time that shipments are held at origin and or destination customs is not included when calculating delivery times.
If your order reaches or exceeds 125€, shipping is free.
What is the difference between Correos Premium Parcel, Correos Internacional Standard Parcel and regular mail ?
Correos Premium Parcel and Correos Internacional Standard Parcel guarantee shipment tracking and delivery to the intended recipient. For this reason, a real name must be provided as the recipient, as otherwise the customer may be unable to collect their order.
We do not ship via regular mail, as it does not provide a tracking number. We only provide shipping via regular mail for reship of return orders (only for Spain).
ACE Seeds is not responsible (and will not resend or refund) if registered mail is held or confiscated by customs or if regular mail is lost in transit.
Can I change my shipping address ?
If you have made an error on your shipping address, please get in touch with us at info@aceseeds.org as soon as possible providing your order reference number and correct address.
Once your order is sent, we are unable to make any changes.
What is the estimated delivery time once an order has been dispatched ?
The estimated delivery time for the Iberian Peninsula and Balearic Islands is 1-3 days, for the Canary Islands is 5 – 7 days , for Europe is 5 – 10 days and for the international orders out of Europe is usually between 1 – 2 weeks.
How can I track my order ?
For shipments sent via Correos Paquete Premium and Correos Paquete Internacional Standard, you can track your order at www.correos.es
using the tracking number provided in your shipping confirmation email.
Please note that for certain countries, tracking may not be available once the shipment leaves Europe.
This is because the postal services in those countries do not offer tracking for certified shipments sent from Europe or Spain.
For regular mail, there is no way to track the order, as it does not include a tracking number. ACE Seeds is not responsible if regular mail is lost in transit.
What should I do if my order did not arrive ?
If your order did not arrive after 1 month from the date we sent you the shipping confirmation email which contains the tracking number, kindly contact us through email at info@aceseeds.org with your order number and tracking number.
We will help you to place a reclamation with Correos to find out the status of your shipping. A reclamation can only be done 1 month after the order was sent.
This reclamation process could take a few weeks depending on the communication between Correos and the national postal service of the receiver´s country. If the final outcome of the reclamation confirmed by Correos that your shipment is lost, we will resend or refund your order accordingly.
Reclamation is ONLY AVAILABLE for shipment with tracking. For regular mail, we are unable to make any reclamation with Correos as the order was shipped without any tracking number.
What if my order is returned back to ACE Seeds ?
If your order is returned back to ACE Seeds, we will inform you about the returned order by email and the reason of returned order stated by the postal service.
If an order is returned due to an error on our part, we will reship the order at no additional cost.
If the return is the result of a customer error, the customer will be responsible for the reshipping cost. Customer errors include, but are not limited to, providing an incorrect or incomplete shipping address, refusing delivery, or failing to collect the shipment from the carrier.
What if my order is stucked, destroyed or confiscated by the customs ?
If your order is held up by customs, any charges that may incur will be the buyer’s responsibility and whether you finally receive it or not will depend on the regulations in force in your country.
It is the buyer´s responsibility to check the regulations in their country before making any purchase at our website.
ACE Seeds will not be responsible (no resend / no refund) if the order is held up, destroyed or confiscated by the customs in your country, whether the order is sent by regular or registered mail.
About ACE Seeds
What is the difference between ACE Seeds and other seed banks ?
ACE Seeds develops a sophisticated preservation work and studies the pure varieties of psychoactive cannabis proceeding from all over the globe. Initially, the native varieties are reproduced in pure form for their future preservation. After analyzing and preserving them, hybridization projects are developed mixing several pure varieties in order to combine the best characteristics of each one.
In that way, we offer new and different hybrids that accomplish the current breeding standards: with high adaptability to different growing types (indoors and outdoor growing), with fast maturation, high potentiality, high production of flowers and resins, refined terpene profiles, ornamental qualities, etc…
By offering ACE Seeds pure varieties and new stabilized types and by developing hybrids with new genetics, we contribute towards the improvement of the lack of genetic diversity suffered by the commercial psychoactive cannabis varieties nowadays
What are the conditions of conservation and packing of the seeds ?
The seeds are preserved in hygienic conditions at a constant temperature of 4ºC. The levels of humidity are low and constant too.
The seeds are selected by hand, one by one, in hygienic and clean conditions. They are selected after proving their color and size. Each one is pressed in order to make sure that the embryo of the seed is already mature.
The seeds are protected within a rigid plastic tube, to prevent them from being crushed during transport/storage.
The tube is attached to ACE Seeds carton envelope, protecting it from light, and finally it is sealed in a plastic sleeve to avoid subsequent manipulations.
All orders placed directly through ACE Seeds website are shipped in their original packaging by default.
In the event that a customer requests discreet packaging, we reserve the right to select the type of packaging we consider most suitable for the order, based on our experience, in order to ensure safe and reliable delivery.
Please rest assured that the seeds you receive directly from us are authentic and of the same quality, whether they are shipped in original packaging or in discreet packaging.
Can I request to receive my order without ACE Seeds original packaging ?
All orders placed directly through ACE Seeds website are shipped in their original packaging by default.
However, customers may request discreet packaging (without original packaging) by sending us an email at info@aceseeds.org immediately after placing the order at our website.
What are the FREE seeds promotions for 2026 ?
For orders between (excluding shipping costs):
35 € to 64 € we add 2 ACE Mix feminized seed for free.
65 € to 94 € we add 3 Orient Express feminized seeds for free.
95 € to 124 € we add 4 HashTonic feminized seeds for free.
Free seeds for order between 35 € to 124 € are fixed and cannot be change to other seeds.
For every 125 € of purchase, we pay the shipping costs and you can choose for free:
12 regular seeds for free to choose between the following strains: China Yunnan, Congo x Zamaldelica R+D, Morocco x Lebanon F1 R+D, Thai or Zamaldelica.
Or 6 feminized seeds for free to choose between the following feminized strains: ACE Mix, CBD #1, HashTonic, Honduras x A5 Haze R+D, or Kali China.
Where can ACE Seeds send its seeds ?
ACE Seeds ship to the following countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Faroe Islands, Germany, Gibraltar, Georgia, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Latvia, Lithuania, Liechtenstein, Luxembourg, Montenegro, Monaco, Norway, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
We DO NOT ship to Australia, Canada, Israel, New Zealand, Russia, Turkey, Ukraine, USA and all the other countries that is not listed in the list of countries that we ship to.
What are the advantages of buying ACE Seeds directly in ACE Seeds website ?
If you buy your ACE Seeds directly in our website, you will benefit from a fast, friendly and efficient treatment during all the purchase process.
The freshness and the quality of the ordered seeds are assured to the maximum. We are better than anyone at resolving your doubts directly and informing you about our varieties..
What if I have issue / reclamation with the seeds of other seedbanks that I purchased in ACE Seeds website?
If you have any issue / reclamation with the seeds of other seedbanks like (Indian Landrace Exchange, Khalifa Genetics and Romulan Genetics), we will forward your issue / reclamation directly to the seedbank itself.
ACE Seeds is only a retailer of these brands, we DO NOT handle reclamation or replacement of seeds of other seedbanks.
Returns and refunds policy
Our customer service department has a post-purchase service available in order to solve any problems with our products or shipping.
We offer a fast and effective service to our customers.
RETURN & REFUND POLICY
You have 14 days from the day you received the order to request a return.
To do this, the product must be unopened and in the same condition that you received it. All returns are the responsibility of the customer until they reach us. The goods should be sent back with a trackable service as we will not be responsible for returns lost in the post during the transit.
Please send an email with the subject “ACE Seeds Return Order No. XXXXX ” to : info@aceseeds.org . We do not cover the cost of returning the order back to us. If refund is applicable, we will deduct the shipping costs of your original order from the total amount of your order.
Refund will be made by crediting your card or depending on the payment method used when you make the purchase.
Refund will be made within 14 business days of receipt of your return. ACE Seeds DO NOT refund the payments of orders if the shipment is confiscated by receiver’s customs. It is the buyer’s responsibility to check the regulations in their country before making any purchase at our website.